Customer Relations Department

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Customer Testimonials

VIDEO TESTIMONIALS

Satisfied Toyota Pasig Customers

Social distancing was observed all the time. Mask-wearing was imposed strictly. All
corners got sanitizer/ alcohol and the salesman (Levi Eres) we dealt with was very
cautious. He made sure that unnecessary contacts were avoided. Overall, Toyota Pasig
did a great job in implementing mitigating measures towards Covid 19.

EDUARDO UY

VIOS 1.3 XLE CVT- EK, June 2, 2020

I’m a first time car owner and got my car last June 9. Christian made the process easy
and convenient. I also felt safe inside the showroom since social distancing and frequent
sanitation is done. Thanks!

LOURDES FAYE CARIAGA

WIGO 1.0 G AT- V7, June 8, 2020

Actually madami na parang ngayon kasi ang tingin na kasi namin sa isa’t isa parang hindi na client and agent parang ganoon, parang in-attach nya ang sarili nya sa akin as a client na parang tropa na parang ganoon, na parang I’m learning from him, parang nag le-learn din sya sa sinasabi ko parang ganoon. Parang in-attach nya po ang sarili nya sa akin na parang may mga gusto din syang matutunan doon sa profession ko na parang natututo sya sa mga sinasabi ko at the same time ako din natututo sa kung ano ang nagiging work nya as an agent. At tsaka hindi nya kasi ako pinababayaan na parang everytime na may concern ako nag re-reach out sya para masagot at ma fulfil yung query ko po, wala na po.

MARK C. MERLIN

WIGO 1.0 G AT- V7, January 29, 2018

Yung accommodation ng Toyota sobra talagang maganda nakikita ko yun, accommodation sa Toyota yung pag-estima sa client magaling sobrang ganda kaysa ibang dealer na napasukan ko (Very appreciate sila palagi silang bumabati goodmorning , accommodating nila magaling tapos yun, house keeping nila maganda talaga at malinis na malinis doon kaya nakikita ko).Wala na.

PRINCE PHILIP V. ANTONIO

INNOVA 2.8 G Diesel A/T- CD-013, Febuary 08, 2018

Hi! I would like to thank Toyota Pasig for helping me get my first car! 🙂 My agent Larlyn
Esguerra is really great as I do not know anything about cars but she patiently answered
all my questions. She even answered my questions during her day off. Amazing Right!?
She knows what she's doing and saying even though we are only having our
conversation online because of the pandemic. Service is really great! Thanks Toyota
Pasig and Larlyn! ❤️

GHIA AUTIDA LAPINIG

RUSH 1.5G AT- RC, June 4, 2020

Good morning I was assisted by my agent immediately and help me in all my need. I
want to commend CJ Lapira for taking care all of my needs when I was there at Toyota
Pasig. Also all employees are accommodating. Thank you so much. One of my dreams to

have car was fulfilled by Toyota Pasig. Outstanding performance for Toyota Pasig!

JERAME TUPAS

VIOS 1.5G CVT- CS, June 26, 2020

Yung sabi ko nga sayo noong, extra mile talaga kasi mas maaga pa naibigay sa akin yung sasakyan kung baga yung promise time nya na beat nya payung oras promise time nya sa akin tapos tsaka welcoming yung warm yung welcome sa akin pag dating ko hindi parang alam mo yung iba kasi parang nagtuturuan pa sila yung sa akin naman pag dating ko maaga pa ng konti na 10 to 15 minutes kung hindi ako nagkakamali na entertain agad ako so wala ng problema, vip treatment basta yun yung pinaka, sa kanya talagang alagang alaga hindi lang doon sa kotse pati doon sa customer mismo yun keep up the good work lang nag masasabi ko sa kanya, wala na.

MARTIN LOUIS P. EBARLE

Wigo 10 G A/T - K3 - 006, 50,000 KM PMS / June 13, 2018

Well over all talaga nararamdaman ko na hindi naman ako kliyente lang doon sa agent masyado syang concern sa amin dahil inaakaso pa nya kami tapos masyado siyang mag assist kung baga parang hindi lang siya agent very maalalahanin and basta lagi syang may attention sa amin ,isa pa yung pinipilit kong kulay na gusto ko nagawan naman nila ng paraan talagang hinanap nya yung pinipilit kong kulay ibang color ng unit so kung baga he did his best na maibigay sa amin hanggat kaya nila, yung team nila they did their best para maibigay yung demand ko atsaka (yung color) ng kotse hindi madali kasi yan makuha eh yung preffered color pero binantayan nila yun naghagilap sila, atsaka yun nga yung basta maraming pag aasikaso sa amin, wala na po.

EVANGELINE C. JOSE

Wigo 1.0 G AT- V7-002, June 30, 2018

Iyong oras lang kasi binigay sa amin schedule is 12pm pero pinadala sa amin ni Ronald iyong sasakyan ng before 7 para ma accommodate kaagad ayun naibigay naman niya tapos iyong sabi niya pm makukuha nairelease niya ng 10:30 so iyon ang ganda ng experience, so far wala na, Si Ronald highly recommended na service advisor talagang inasikaso niya iyong kotse parang sa kaniya so alam niya iyong malasakit.

JEFF CLEMENTE BANGQUIL

RUSH 1.5G AT- RC, June 6, 2020

Hi, Good afternoon, Ms. Che Dion is very helpful, her customer service is great. Once we
asked a questions nagrereply agad and sinasagot naman nia ng maayos, she gave us
options and consideration. She extends her help to us even day off niya pumasok siya to
assists us in releasing our Dream Car. We highly recommend her and your branch.
Thank you so much. Stay safe!

AIRWIN MENDOZA SIBAL

INNOVA 2.8 E DIESEL M/T- CB, June 20, 2020

Very satisfied, okay na. Not like other dealers because I encountered last year, I am going to get a suzuki before, unang- una doon pa lang sa pagpasok, compare sa toyota ang aircondition nila is hot then uneasy ‘yong, mainit sa ibang dealer, ayon so okay naman lahat.

ROMEL A. DOMDOM

Vios 1.5G Gas M/T - CK-018, July 19, 2018

I think nag-work siya behind the expectation na I really thought na magtatagal pa ‘yong delivery ng sasakyan kasi nga we have encounter problem when it comes to that, there were some delays so I think I was really satisfied and rather very satisfied when he updated us na ‘yon nga mayroong kaunting delays so I think he went beyond my expectation pagdating doon kasi I would not following -up na until he texted us actually called us na he offered something better than what we expect.

CATHERINE B. TAMIO

Wigo 1.0 G MT- V6-001, July 24, 2018

Same thing lang naman lahat kasi wala naman akong naging problema with my own experience kasi I’ve been experiencing with other company like purchasing in other but yun pinag-antay ako, yung mga ganoon bang klaseng services but here in toyota wala naman akong nakitang ganoon so full service, full assistance, good service and that’s it, so highly satisfied.

JOCELYN C. MACOPIA

Fortuner 2.4L 4X2 V Dsl AT WP - W8-007, August 3, 2018

Iyon nga beyond expectation iyong sobrang okay na napa-approve niya ng one day, usually ang processing sobrang tagal kasi nakapag-apply na kami sa ibang dealership, pero sa kanya isang araw lang niya napa-approve, and then pagdating mo naka-ready na iyong unit mo, so nakakatuwa, sino ba naman ang hindi matutuwa doon. Sabi ko ayon naka-ready na iyong unit hindi na ako masyadong naghintay ng matagal, and then warm iyong welcome, magaling yung ahente, very professional saka friendly. Wala naman na.

DOLORES V. BANOGON

Hiace GL Grandia 3.0L Dsl A/T 2T-NZ-022, February 20, 2018

Video Testimonials

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